Get Your Clients Attention

Clients use many different communication channels and prefer some over others. Let us manage how your message gets to them without you having to do anything. You can reach clients on these channels:

  • Send emails that are optimized for mobile
  • Send text messages to cell numbers (we’ll find them for you)
  • Send push notifications to app users
  • Send postcards to physical addresses

Bring Clients Back to the Office

All of your clients will receive reminders for their vaccines, annuals, and anything else you have in your practice management system. We’ll always send these reminders digitally first to save you money on postcards. Since sometimes health service reminders aren’t enough, clients will also get automatic birthday messages. You also have the option to send a custom deal to clients that haven’t been seen for 18 month to get them back in.

Make Sure Clients Show Up

The PetDesk app ensures that clients remember their appointment via push notifications. For clients not using the app or for those that need an extra nudge, you can use PetDesk to reach them via email and text reminders as well. We’ll send these automatically two days before and ask them if they are coming. Not only will you see no-show rates drop but you’ll make 35% less phone calls to confirm they are coming.

Customers using our multi-channel reminders for appointments and compliance report the following benefits:

Raise Compliance

Send vaccine and annual reminders on all the channels your clients use.

Recover Clients

Automatically send emails to clients you haven’t seen in 18 months.

Stop No Shows

Send a reminder for every appointment and give them an out with time to rebook.

Lower Call Volumes

35% or more of clients will re-confirm they are coming without a phone call.

“We love that the platform is made just for the pet industry and customized to our practice. It’s amazing how well it fits in with our workflow.”

Haley H, Practice ManagerHill Country Animal Hospital

Learn how we can integrate with your workflow now