PetDesk Pricing

PetDesk Starter
$99/mo

Client-Facing Mobile App: Give clients access to PetDesk’s top-rated pet health management app, where they can access prescription information, request appointments, receive appointment reminders and pet pickup notifications, purchase pet health insurance, and set their own pet health to-dos.

Appointment Requests: Receive appointment requests from clients in the time blocks you choose, or pulled from your PIMS. These requests don’t write back into your PIMS, giving your staff the flexibility to approve them or suggest alternate times.

Appointment Reminders: Remind clients of upcoming appointments, through both the PetDesk app and via email, to reduce no-shows.

Pet Pickup Notifications: Notify clients that their pet is ready for pickup via mobile app and email notification. No need to pick up the phone to let clients know their pet is ready for pickup.

PetDesk Core

Everything included with PetDesk Starter, plus:

Patient Engagement: Everything you need to engage your patients, and keep clients compliant. Health service reminders, a call list for appointments that haven’t confirmed yet, mass messaging, lost client reactivation, and appointment confirmations that write back to your PIMS.

Patient Data Management: Give clients access to their pets’ medical records and lab results in the PetDesk mobile app, and create customized timing for lab result availability to give yourself time to speak to the client beforehand. 

Reputation Management: Track your client experience with post-appointment surveys, and encourage clients to leave you a review on your Google MyBusiness page to optimize your online presence and reputation.

PetDesk Advanced

Everything included in PetDesk Core, plus:

Digital Communications: Take advantage of two-way text messaging (from your existing practice phone number) to make client communications more convenient and time-effective.

Digital Workflow Management: Enhance your office workflow with additional PetDesk tools like Video Chat for post-op follow-up, PetDesk Pay for quicker payment collection with lower rates, and take payments via SMS with Text2Pay.

Dedicated Customer Success Representative: Have your own practice advisor, with a dedicated Customer Success Representative from PetDesk to help optimize your clinic and implement best practices.

PetDesk Premium

Our fullest-featured package! Everything included in PetDesk Advanced, plus:

Loyalty: Our client-favorite Loyalty program, which incentivizes clients to stay compliant and purchase additional food, supplies, and care from your clinic. 

Practice Acceleration: Tools and services that take your clinic to the next level. Receive unlimited CE for your practice through PetDesk’s CE University, beta access to exciting new product releases, and more hands-on training and reviews with our Customer Success Team, including Quarterly Business Reviews to ensure you’re making the most of your PetDesk subscription.