PetDesk Pricing
PetDesk-quality technology and support, now starting at just $199/mo.
Everything you need to succeed
Reduce no-shows and save time with PetDesk
We’ve bundled our platform’s essential, easiest-to-use tools for clinics to start saving time and improving the client experience. With PetDesk starting at just $199/mo, it’s never been easier to reduce no-shows and save time with client engagement.
PetDesk starts at $199/mo
See what’s included in PetDesk’s pricing packages
Starter
We offer PetDesk Starter at just $199/month.
Client-Facing Mobile App
Give clients access to PetDesk’s top-rated pet health management app, where they can access prescription information, request appointments, receive appointment reminders and pet pickup notifications, purchase pet health insurance, and set their own pet health to-dos.
Appointment Requests
Receive appointment requests from clients in the time blocks you choose, or pulled from your PIMS. These requests don’t write back into your PIMS, giving your staff the flexibility to approve them or suggest alternate times.
Appointment Reminders
Remind clients of upcoming appointments, through both the PetDesk app and via email, to reduce no-shows.
Pet Pickup Notifications
Notify clients that their pet is ready for pickup via mobile app and email notification. No need to pick up the phone to let clients know their pet is ready.
Core
PetDesk Core includes everything that comes with PetDesk Starter, plus:
Health Service Reminders
Everything you need to engage your patients and keep clients compliant. Health service reminders, a call list for appointments that haven’t been confirmed yet, mass messaging, lost client reactivation, and appointment confirmations that write back to your PIMS.
Patient Data Management
Give clients access to their pets’ medical records and lab results in the PetDesk mobile app, and create customized timing for lab result availability to give yourself time to speak to the client beforehand.
Reputation Management
Track your client experience with post-appointment surveys, and encourage clients to leave you a review on your Google My Business page to optimize your online presence and reputation.
Advanced
PetDesk Advanced includes everything that comes with PetDesk Core, plus:
Two-Way Text Messaging
Take advantage of two-way text messaging (from your existing practice phone number) to make client communications more convenient and time-effective.
PetDesk Pay
Save money on payment processing, increase office efficiency, and decrease no-shows through features like Text2Pay, Deposit Solicitation, and Integrated Payments.
PetDesk Forms
PetDesk Forms was designed to create, collect, and manage all the information you need from your patients right from your PetDesk dashboard. It’s a game-changer that will revolutionize your clinic’s workflow.
Dedicated Customer Success Representative
Have your own practice advisor, with a dedicated Customer Success Representative from PetDesk, to help optimize your clinic and implement best practices.
Premium
Our fullest featured package!
PetDesk Premium includes everything that comes with PetDesk Advanced, plus:
Loyalty
Our client-favorite Loyalty program incentivizes clients to stay compliant and purchase additional food, supplies, and care from your clinic.
Practice Acceleration
Tools and services that take your clinic to the next level. Receive unlimited CE for your practice through PetDesk’s CE University, beta access to exciting new product releases, and more hands-on training and reviews with our Customer Success Team—including Quarterly Business Reviews—to ensure you’re making the most of your PetDesk subscription.
Additional Products
PetDesk also offers veterinary-specific digital marketing, custom websites, 24/7 real-time online booking, and phone systems as standalone products or add-ons to our packages.
Custom Websites & Digital Marketing
Design, copywriting, and technical teams work together to build your website, implement an SEO strategy, and bring your digital persona to life. Your website is carefully created, tested, and perfected to make sure your patients can interact with your business smoothly.
Online Booking
Reduce the time and effort spent by your team scheduling appointments over the phone and manually confirming requests by allowing your clients to schedule appointments online. Focus on what matters most, such as treating animals, assisting clients, and growing your business.
Phones
The only phone system that seamlessly integrates with your PIMS nestled neatly within your PetDesk dashboard. Quickly identify incoming callers, easily access pet and client data during phone calls, and deliver exceptional service while optimizing your staff’s time and workflow.
Unified solutions built to connect with clients
PetDesk Starter, starting at $199/mo, includes our Client-Facing Mobile App, Appointment Requests, Appointment Reminders, and Pet Pickup Notifications.
All of our packages include those 4 features, plus:
Client-Facing Mobile App
Appointment Requests
Appointment Reminders
Pet Pickup Notifications
Health Service Reminders
Patient Data Management
Reputation Management
Postcards
Two-Way Text Messaging
Payments
Digital Forms
Dedicated CS Representative
Loyalty
Practice Acceleration
Additional Products:
Can be purchased as add-ons or standalone products
Online Booking
Custom Website
Digital Marketing
Phones
Start saving time & increasing revenue with PetDesk
Learn how this practice increased their annual revenue and saved 565 staff hours with engaged clients using PetDesk.
hours saved
in annual revenue
Client Communication Made Easy
Empower your veterinary staff with PetDesk
We’ve already simplified communication for over 4,000 veterinary practices and over 4 million pet parents (and counting!) so they can give pets the care they deserve. Ready to join us? Request a quote today!