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24/7 online scheduling tailored to your practice

A super customizable real-time online booking tool that drastically reduces phone calls, keeps you in control and can even add revenue to your hospital. 

Vetstoria user interface example
illustration of veterinary team member sitting on chair and guiding client about services

Offer clients the service they expect

Over 70% of pet owners prefer to schedule appointments online, and many of those are willing to switch to a practice that offers the service. Vetstoria integrates perfectly with PetDesk allowing for seamless appointment booking for your clients and your staff.

Vetstoria appointment time

Automate repetitive and time-consuming tasks

Reduce the time and effort spent by your team scheduling appointments over the phone and manually confirming requests. Focus on what matters most, such as treating animals, assisting clients, and growing your business.

pet parents booking their appointment

We help you set it up

Our team works with you to configure the platform to match your existing booking process. It takes less than 2 hours of your time!

pet parent using phone next to cat seeing food in bowl

Take bookings in real-time

Vetstoria’s software speaks to your PIMs (twice per booking) and so displays appointments that are truly available. This means your customers are seeing an accurate representation of your calendar and what is available now, not five minutes ago. The benefit being that your customers can now 100% self-serve, saving you the time and hassle of untangling double-booked appointments.

Super customizable

We know maintaining control of a hospital calendar is really important, so Vetstoria is set up to be super customizable. You can encourage routine appointments to be booked online; choose how many, and when, new customers can book appointments; hold spaces for emergency appointments (but release the slots if needed); triage potential emergency appointments, account for vets with different skills, needs, expectations and working hours, and so much more!
veterinary team member writing in notebook
PetDesk app appointment list

Generate more appointments

Did you know 42% of online appointments are booked out of office hours? Capture these people by opening your practice up to take appointments online 24/7 on your existing website, or directly via Facebook, Instagram, or Google. Offer targeted promotions to attract new clients and analyze results with user-friendly reports.

Why offer online scheduling to your clients?

%

of booked appointments are made out of office hours

%

of appointments are booked on mobile devices

%

of online appointments are booked by new clients

Real-Time Veterinary Online Booking
(powered by Vetstoria) FAQs

What is PetDesk's Real-Time Veterinary Online Booking, and how does it benefit veterinary practices?

PetDesk’s Real-Time Veterinary Online Booking, powered by Vetstoria, is a 24/7 online scheduling tool designed to streamline appointment booking for veterinary practices. It significantly reduces phone calls, empowers clients to book appointments anytime, and enhances overall practice efficiency.

Why is offering direct online scheduling important for veterinary practices, and how does PetDesk cater to client expectations?

Over 70% of pet owners prefer scheduling appointments online, and many are willing to switch to a practice offering this service. Vetstoria integrates seamlessly with PetDesk, providing a user-friendly and customizable direct online booking experience that meets client expectations and helps practices stay competitive.

How does PetDesk's Real-Time Veterinary Online Booking tool help in automating tasks and reducing manual efforts for veterinary teams?

PetDesk’s Real-Time Veterinary Online Booking tool automates repetitive and time-consuming tasks associated with appointment scheduling. It reduces the time and effort spent by veterinary teams on phone calls and manual confirmation processes, allowing them to focus on providing quality care, assisting clients, and growing the practice.

How does a direct online veterinary booking system benefit both veterinary practices and clients?

PetDesk’s software communicates with the practice’s PIMs in real time, providing clients with accurate and up-to-date appointment availability. This real-time feature enables clients to 100% self-serve, saving time for the practice and ensuring a seamless booking experience for clients.

What customization options does PetDesk offer to veterinary practices regarding appointment booking?

PetDesk’s Real-Time Veterinary Online Booking tool is super customizable, allowing veterinary practices to maintain control over their hospital calendar. Practices can encourage routine appointments to be booked online, set preferences for new customer appointments, hold spaces for emergency appointments, triage potential emergency appointments, and account for various vet skills, needs, expectations, and working hours.

How does PetDesk's Real-Time Veterinary Online Booking tool help veterinary practices generate more appointments, and what are some key statistics?

PetDesk’s Real-Time Veterinary Online Booking tool generates more appointments by capturing clients who prefer booking outside office hours. Statistics show that 42% of online appointments are booked outside office hours, and 60% are booked on mobile devices. The platform also allows practices to offer targeted promotions to attract new clients and provides user-friendly reports for analyzing results.

5,000 practices globally use Vetstoria…

…to reduce calls and provide great pet owner experiences. See what all of the excitement is about by booking a demo below.