Reminders & Confirmations
Veterinary reminders & confirmations to help clients stay compliant
What percentage of your active clients have forgotten to schedule an appointment for more than 18 months?
Automate Confirmations
Save Staff Time
Increase Client Retention
Reduce No-Shows
Expand the number of channels you use to reach your clients.
Today, pet parents use their smartphones to keep track of daily life. By transitioning to digital communication you’ll free yourself and your staff from administrative tasks, giving you more time to do what you love most— care for patients.
- Emails optimized for both mobile and desktop
- Text messages sent to cell numbers we find for you
- Push notifications that integrate with client calendars
- Postcards mailed to physical addresses
Sustain and nurture client engagement
When you use our veterinary reminders and confirmations, your clients are reminded when it’s time for vaccines, annuals, and other health services tracked in your practice information management system (PIMS).
PetDesk uses information stored in your PIMS to send digital reminders, then generates follow-up postcards to send via regular mail if there’s no client response. Want to wish a patient a happy birthday, or re-engage a lapsed client? Use PetDesk to connect in ways that matter with custom messages and offers.
Help clients show up on time
— or reschedule
No-shows aren’t just frustrating; they’re a direct hit to your bottom line. AAHA reports that for roughly every 10 to 11 appointments you have in a day, one won’t show. Over the course of a year that could translate to 225 no-shows.
It’s impossible to entirely prevent no-shows, but PetDesk customers using automated veterinary reminders and confirmations have reduced them by as much as 38%, and spend less time on the phone confirming appointments.
See how veterinary practices are using PetDesk client communication technology to improve client compliance.
4 Reasons why Veterinarians need to use SMS reminders
Using mobile phones to communicate with pet parents is a smart way to ensure they see your messages and reminders.
Embracing Technology in the Modern Veterinary Practice with Ron Sosa
With the rise of Millennial and Xennial pet parents, technology adoption is more important than ever. How can you keep up?
Case Study:
Market Street Veterinary Clinic
See what happened when Market Street Veterinary Clinic implemented a comprehensive PetDesk Solution to enable a mobile first approach?
