Reminders & Confirmations

Veterinary reminders & confirmations to help clients stay compliant

What percentage of your active clients have forgotten to schedule an appointment for more than 18 months?

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Automate Confirmations
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Save Staff Time
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Increase Client Retention
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Reduce No-Shows

Friendly veterinary reminders and confirmations are helpful — and welcomed

If you are only sending postcards and emails, then you’re reaching about 30% of your clients.

Expand the number of channels you use to reach your clients.

Today, pet parents use their smartphones to keep track of daily life.  By transitioning to digital communication you’ll free yourself and your staff from administrative tasks, giving you more time to do what you love most— care for patients.

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Sustain and nurture client engagement

When you use our veterinary reminders and confirmations, your clients are reminded when it’s time for vaccines, annuals, and other health services tracked in your practice information management system (PIMS).

PetDesk uses information stored in your PIMS to send digital reminders, then generates follow-up postcards to send via regular mail if there’s no client response. Want to wish a patient a happy birthday, or re-engage a lapsed client? Use PetDesk to connect in ways that matter with custom messages and offers.

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Help clients show up on time
— or reschedule

No-shows aren’t just frustrating; they’re a direct hit to your bottom line. AAHA reports that for roughly every 10 to 11 appointments you have in a day, one won’t show. Over the course of a year that could translate to 225 no-shows.

It’s impossible to entirely prevent no-shows, but PetDesk customers using automated veterinary reminders and confirmations have reduced them by as much as 38%, and spend less time on the phone confirming appointments.

See how veterinary practices are using PetDesk client communication technology to improve client compliance.

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4 Reasons why Veterinarians need to use SMS reminders

Using mobile phones to communicate with pet parents is a smart way to ensure they see your messages and reminders.

Learn More
Embracing Technology in the Modern Veterinary Practice with Ron Sosa

With the rise of Millennial and Xennial pet parents, technology adoption is more important than ever. How can you keep up?

Read More
Case Study:
Market Street Veterinary Clinic

See what happened when Market Street Veterinary Clinic implemented a comprehensive PetDesk Solution to enable a mobile first approach?

Download Case Study

Happy customers make us the #1 client communication
platform for thriving veterinary practices.

“We love that the platform is made just for the pet industry and customized to our practice. It’s amazing how well it fits in with our workflow.”

Haley H, Practice ManagerHill Country Animal Hospital

Seeing Is Believing

Let Us Know How We Can Help

I’m a Veterinary Professional

I want to see how PetDesk can help manage client communication at my practice.

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I’m a Pet Parent

I want to use the PetDesk Mobile App to manage my pet’s health and appointments.

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