Remove the busywork & friction that cause stress at your practice with our free e-book that helps your front desk save time and streamline processes. The tools and improvements will help you excel in delivering a great client experience.
Take the third path to increasing your profits. Instead of merely cutting costs or raising prices, learn what impact a value innovation can bring to veterinary hospitals.
Curbside has impacted the client experience at many practices. In this free e-book, Dr. Jessica Vogelsang shares her insights on how this affects clients and your staff and what steps you can take to improve it.
Navigating technology in the veterinary practice during this unprecedented time. Earn CE credit and explore best practices for the use of technology, including telemedicine, during the COVID-19 pandemic and beyond.
In this free e-book, Dr. Jessica Vogelsang leads you through a step-by-step process to create your media response plan. Hopefully, you will never need it, but if you do, you’re ready.
Have you ever wondered how efficient your veterinary practice is in terms of business success, income flow, or client retention? This quiz will provide you with personalized tips on how to run your business more efficiently.
Evidenced by the exponential growth of successful businesses like Salesforce and IBM, the Customer Success model is clearly a force to be reckoned with. We’ve taken some of its key practices and created a guide for how the Customer Success Model can be applied to veterinary practices.
What value can technology bring to my practice? Take this quiz to see how you can implement and get the most out of telemedicine.
In this 40-minute lecture from Chicago Vet, Dr. Vogelsang discusses how the influx of new technology is transforming the client experience, and what you can do to keep your practice up-to-date and ahead of the curve.
Digital marketing doesn’t have to be complicated. In this online course, we discuss actionable tasks that you can use to boost the digital marketing strategies at your practice.
In this 50-minute pre-recorded discussion, our panel of experts explores how veterinary professionals can deliver a 5-star experience through a better understanding of their customers to improve the health of 4-legged family members.
Take a more proactive approach and help set your clients up for success. Meet Customer Success, the proactive methodology that is replacing customer service and revolutionizing one industry at a time.
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