Resources for Veterinary Practices

Leverage our library of free resources and content to make your clinic or hospital even more successful.

Customer Success is a business model that prioritizes proactive customer service over reactive customer service. Veterinary practices that have adopted this model see an increase in customer retention and annual recurring revenue. Check out our resources below to learn how to bring Customer Success to your clinic.

Webinars and Videos

How a Proactive Staff Can Unlock More Revenue in Your Practice

Watch Now

3 Actions You Can Take to Bring Customer Success to Your Practice

Watch Now

San Diego Startup Week 2018: Customer Success Panel

Watch Now

E-Books and Case Studies

E-Book: The Customer Success Guide for Veterinary Practices

Register Now

Market Street Veterinary Clinic

Increased Annual Revenue by $225,331
Read Now

Azalea Lakes Veterinary Clinic

From Setup to Launch in 2 Hours
Read Now

Quizzes and Blog Posts

Free Veterinary Clinic Health Assessment

Take Now

What Grocery Stores Can Teach Practices About Reaching Clients

Read Now

What Keeps Pet Parents Coming Back to Your Clinic?

Read Now

Client Engagement is important for every veterinary practice. When you reach pet parents through their preferred channel of communication and provide them with value, your clinic will immediately see more compliance, fewer no-shows, and happier clients. Take a look at our resources below to boost client engagement at your hospital.

Webinars and Videos

The Future of Client Communication in the Veterinary Industry

Watch Now

3 Actions You Can Take to Bring Customer Success to Your Practice

Watch Now

How a Proactive Staff Can Unlock More Revenue in Your Practice

Watch Now

E-Books and Case Studies

California Animal Hospital

Grew Appointments Per Client by 72%
Read Now

Bluemound Animal Hospital

Decreased No-Shows by 38%
Read Now

Los Angeles Animal Hospital

Increased Client Recovery by 56%
Read Now

Quizzes and Blog Posts

Free Veterinary Clinic Health Assessment

Take Now

How to Handle Bad Online Reviews of Your Veterinary Clinic

Read Now

7 Email Templates to Quickly Promote Your Veterinary Practice

Read Now

Staff Efficiency can be tough for any clinic since veterinary staff has to wear many hats in one day. You couldn’t provide such great care to pets without your team so empower them with the knowledge and tools they need to succeed in their roles. Check out our resources below on how to maximize staff efficiency at your veterinary practice.

Webinars and Videos

How a Proactive Staff Can Unlock More Revenue in Your Practice

Watch Now

The Future of Client Communication in the Veterinary Industry

Watch Now

3 Actions You Can Take to Bring Customer Success to Your Practice

Watch Now

E-Books and Case Studies

Market Street Veterinary Clinic

Increased Annual Revenue by $225,331
Read Now

North American Veterinary Clinic

Increased Revenue via Loyalty Program
Read Now

Azalea Lakes Veterinary Clinic

From Setup to Launch in 2 Hours
Read Now

Quizzes and Blog Posts

Free Veterinary Clinic Health Assessment

Take Now

Best Practices for Scheduling Appointments at Your Clinic

Read Now

5 Things to Do When Your Clinic is Short Staffed

Read Now

At PetDesk, our mission is to improve pet health by helping pet parents stay current and pet care providers stay connected. To accomplish our mission, we stay very active in the veterinary community and are often releasing new products to support pet care providers. Check out below what we have been up to lately.

PetDesk Update

“This year, PetDesk is excited to announce that we are headed out to New York Vet on November 8 and November 9 to meet with hundreds of people within the veterinary industry and to host our very first session at New York Vet!”

Read On

PetDesk Update

“Typically, lab results are verbally communicated to the pet parent via a phone call and only shared with the client upon request. But now, veterinarians will be able to be more transparent with their clients and showcase the pet’s lab test results through the PetDesk mobile app.”

Read On

PetDesk Update

“In addition to checking their PetDesk dashboard, our customers had to check their practice management software to see which appointments had been confirmed for that day. That was before: with the new Direct Confirmations feature, this will no longer be necessary.”

Read On

PetDesk Update

“We’re deeply honored to have made it past the millions of mobile applications that pass through the Apple editorial staff and make the ranks as best of the best. Our engineering team deserves all the props for creating a clean and easy-to-use application that helps pet parents manage their pets’ health.”

Read On

PetDesk Update

“Fetch Kansas City is one of our favorite events to attend! Not only do we get to spend a few days learning from industry professionals, but we get to experience the sights, the sounds, and the delicious food (especially the BBQ!).”

Read On

SDVoyager

“It’s our ultimate goal to extend the lives of all the pets out there by making sure they get the preventative care they need. We’re now working to expand outside of veterinary into grooming, boarding, and other product lines with the ultimate goal of generating 10 million additional years of pet life with the data to prove it.”

Read On

PetDesk Update

“We’ve been saying it for years—the veterinary community is great. Veterinarians, practice managers, and vet techs? They are the most caring and passionate people, really. And lucky for us, we got to spend some time with them at the Western Veterinary Conference in Las Vegas!”

Read On

PetDesk Update

“Formerly known as the NAVC Conference, the Veterinary Meeting & Expo offered an opportunity to visit sunny Orlando and learn from 17,383 people in the pet industry. Attendees started trickling into the Orange County Convention Center on Friday, February 2, with a lot of energy and excitement that carried them through until the last day of the conference.”

Read On

Inc.

“How do you create raving fans within your four walls? It involves establishing (and living daily) a set of core values, celebrating victories small and large, and creating an environment of transparency and trust.”

Read On

Startup Show San Diego

“Shona Fenner & Shawn Brideman from PetDesk stopped by our Wework Startup Week Studio to talk about how to make pet care easier for millennials and the rest of us.”

Watch Now

Want to keep learning? Visit our blog The PetDesk Press  >>