Resources

Resources for Veterinary Practices

Leverage our library of free resources and content to make your clinic or hospital even more successful.

On-Demand Webinar

What to Do with Compassion Fatigue, Burnout, and Moral Distress with Dr. Sarah Wooten

Dr. Sarah Wooten shares how can we help staff become resilient to burnout, compassion fatigue, and moral distress as we prepare to close out 2021.

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On-Demand Webinar

Maximizing Vet Techs: The Veterinary Industry’s Answer to a Happy Practice

PetDesk’s expert panel of Vet Techs have been in the trenches, and share their insight and answer your questions in this valuable discussion.

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E-Book

Maximizing Your Veterinary Technicians

Learn actionable steps to help improve job satisfaction, decrease turnover rates, and increase revenue for your hospital.

Get the E-Book
On-Demand Webinar

4 Branding Mistakes Costing You Happiness, Hires, and Heaps of Business

Danielle Lambert, founder of Snout School, and vet med brand maven shares her approach to developing your own successful mission and vision.

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On-Demand Webinar

Tales From the Front Desk: Vet Clinic Reopening

Reopening a vet clinic? Hear how other similar Clinics have done it. Find out the best practices and learn from mistakes. Watch PetDesk’s webinar and get valuable insights.

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On-Demand Webinar

PetDesk & Vetter Software = Better Together for Veterinary Client Communication

Watch this webinar on-demand with Vetter and PetDesk where they cover reducing stress for your staff, improving client communication, and streamlining curbside services.

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On-Demand Webinar

Mass Message Optimizations for Veterinary Clinics

Watch this previously recorded webinar on ways you can optimize your mass messaging program to communicate better with your clients.

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Study

The State of Curbside in 2021

Have questions about reopening? We asked them for you. In this report, you’ll find insights into the future of veterinary visits to help guide you through decisions about reopening your practice.

Get the E-Book
E-Workbook

The Practice Happy System Workbook

Phone calls take up a huge chunk of the day for your front desk. Our free e-workbook will help you refresh your communication plan so you can save staff time and do what you love most: take care of pets.

Get the Workbook
Quiz

What Takes Up the Most Phone Time for Your Front Desk?

See how much time your calls are taking out of your front desk’s day and see how much time you could be saving by moving them to other communication tools. It’s time to put the phone down & streamline your front desk!

Read Now
E-Book

The CSR Survival Guide: Finding Order in 2021

Remove the busywork & friction that cause stress at your practice with our free e-book that helps your front desk save time and streamline processes. The tools and improvements will help you excel in delivering a great client experience.

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Study

A New Path to Increase Profit

Take the third path to increasing your profits. Instead of merely cutting costs or raising prices, learn what impact a value innovation can bring to veterinary hospitals.

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Downloadable Calendar

The 2021 Pet Holiday Calendar

To help your staff coordinate your client promotions and pet celebrations in 2021, we’ve created a fun calendar with over 100 widely recognized pet holidays and events.

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E-Book

Lessons from Curbside: What we’ve learned from COVID-19

Curbside has impacted the client experience at many practices. In this free e-book, Dr. Jessica Vogelsang shares her insights on how this affects clients and your staff and what steps you can take to improve it.

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Webinar + CE Credit

Technology with COVID-19 Pandemic with dvm360

Navigating technology in the veterinary practice during this unprecedented time. Earn CE credit and explore best practices for the use of technology, including telemedicine, during the COVID-19 pandemic and beyond.

Register on dvm360.com
E-Book

Are You Crisis Ready? The Principles of Crisis Management

In this free e-book, Dr. Jessica Vogelsang leads you through a step-by-step process to create your media response plan. Hopefully, you will never need it, but if you do, you’re ready.

Get the E-Book
Quiz

The Free Clinic Health Assessment

Have you ever wondered how efficient your veterinary practice is in terms of business success, income flow, or client retention? This quiz will provide you with personalized tips on how to run your business more efficiently.

Take Quiz
E-Book

The Customer Success Guide for Veterinary Practices

Evidenced by the exponential growth of successful businesses like Salesforce and IBM, the Customer Success model is clearly a force to be reckoned with. We’ve taken some of its key practices and created a guide for how the Customer Success Model can be applied to veterinary practices.

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Quiz

How Can Telemedicine Help Your Practice?

What value can technology bring to my practice? Take this quiz to see how you can implement and get the most out of telemedicine.

Take Quiz
Video

The Future Is Now with Dr. Jessica Vogelsang

In this 40-minute lecture from Chicago Vet, Dr. Vogelsang discusses how the influx of new technology is transforming the client experience, and what you can do to keep your practice up-to-date and ahead of the curve.

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Video

Digital Marketing 101 for Veterinary Professionals

Digital marketing doesn’t have to be complicated. In this online course, we discuss actionable tasks that you can use to boost the digital marketing strategies at your practice.

Go to Course
Video

5 Stars & 4 Paws: The Ongoing Chase for Perfection

In this 50-minute pre-recorded discussion, our panel of experts explores how veterinary professionals can deliver a 5-star experience through a better understanding of their customers to improve the health of 4-legged family members.

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Video

How a Proactive Staff Can Unlock More Revenue in Your Practice

Take a more proactive approach and help set your clients up for success. Meet Customer Success, the proactive methodology that is replacing customer service and revolutionizing one industry at a time.

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Get More Helpful Articles on our Blog

The Ultimate Cat Lovers’ Veterinary Social Media Pack

| Client Communication | No Comments
It’s hard to believe we are approaching the end of 2021! This year has brought about a lot of new challenges to navigate and even more pets to care for. You’ve been busy, and December will probably be busier than…

200 Million Meows, Purrs, Yips, Honks, Howls, Squeaks, and Squawks to You!

| Client Communication | No Comments
Wow, we’re reaching the end of another crazy year in the veterinary world. A record number of pet adoptions, shifting safety protocols, pet parents still spending more time and noticing more issues with their pets, and a backlog of delayed…
A busy hospital's treatment area

November Social Media Resources and More for Your Veterinary Staff

| Client Communication | No Comments
As the 2021 holiday season quickly approaches, we had a feeling your calendars are filling up more than ever.November is chock-full of pet health-specific holidays that are important for veterinary hospitals to utilize as educational opportunities for their clients. Use…