Leverage our library of free resources and content to make your clinic or hospital even more successful.
Customer Success is a business model that prioritizes proactive customer service over reactive customer service. Veterinary practices that have adopted this model see an increase in customer retention and annual recurring revenue. Check out our resources below to learn how to bring Customer Success to your clinic.
Webinars and Videos
E-Books and Case Studies
Quizzes and Blog Posts
Client Engagement is important for every veterinary practice. When you reach pet parents through their preferred channel of communication and provide them with value, your clinic will immediately see more compliance, fewer no-shows, and happier clients. Take a look at our resources below to boost client engagement at your hospital.
Webinars and Videos
E-Books and Case Studies
Quizzes and Blog Posts
Staff Efficiency can be tough for any clinic since veterinary staff has to wear many hats in one day. You couldn’t provide such great care to pets without your team so empower them with the knowledge and tools they need to succeed in their roles. Check out our resources below on how to maximize staff efficiency at your veterinary practice.
Webinars and Videos
E-Books and Case Studies
Quizzes and Blog Posts
At PetDesk, our mission is to improve pet health by helping pet parents stay current and pet care providers stay connected. To accomplish our mission, we stay very active in the veterinary community and are often releasing new products to support pet care providers. Check out below what we have been up to lately.
PetDesk Update
“This year, PetDesk is excited to announce that we are headed out to New York Vet on November 8 and November 9 to meet with hundreds of people within the veterinary industry and to host our very first session at New York Vet!”
PetDesk Update
“Typically, lab results are verbally communicated to the pet parent via a phone call and only shared with the client upon request. But now, veterinarians will be able to be more transparent with their clients and showcase the pet’s lab test results through the PetDesk mobile app.”
PetDesk Update
“In addition to checking their PetDesk dashboard, our customers had to check their practice management software to see which appointments had been confirmed for that day. That was before: with the new Direct Confirmations feature, this will no longer be necessary.”
PetDesk Update
“We’re deeply honored to have made it past the millions of mobile applications that pass through the Apple editorial staff and make the ranks as best of the best. Our engineering team deserves all the props for creating a clean and easy-to-use application that helps pet parents manage their pets’ health.”
PetDesk Update
“Fetch Kansas City is one of our favorite events to attend! Not only do we get to spend a few days learning from industry professionals, but we get to experience the sights, the sounds, and the delicious food (especially the BBQ!).”
SDVoyager
“It’s our ultimate goal to extend the lives of all the pets out there by making sure they get the preventative care they need. We’re now working to expand outside of veterinary into grooming, boarding, and other product lines with the ultimate goal of generating 10 million additional years of pet life with the data to prove it.”
PetDesk Update
“We’ve been saying it for years—the veterinary community is great. Veterinarians, practice managers, and vet techs? They are the most caring and passionate people, really. And lucky for us, we got to spend some time with them at the Western Veterinary Conference in Las Vegas!”
PetDesk Update
“Formerly known as the NAVC Conference, the Veterinary Meeting & Expo offered an opportunity to visit sunny Orlando and learn from 17,383 people in the pet industry. Attendees started trickling into the Orange County Convention Center on Friday, February 2, with a lot of energy and excitement that carried them through until the last day of the conference.”
Inc.
“How do you create raving fans within your four walls? It involves establishing (and living daily) a set of core values, celebrating victories small and large, and creating an environment of transparency and trust.”
Startup Show San Diego
“Shona Fenner & Shawn Brideman from PetDesk stopped by our Wework Startup Week Studio to talk about how to make pet care easier for millennials and the rest of us.”
