News

PetDesk News and Updates

At PetDesk, our mission is to improve pet health by helping pet parents stay current and pet care providers stay connected. To accomplish our mission, we stay very active in the veterinary community and are often releasing new products to support pet care providers. Check out below what we have been up to lately.

Wired

“PetDesk is a telemedicine app with a bonus. Not only does it connect you to your pet’s vet via video chat, it also offers an easy way to keep track of your pet’s medications, appointments, and other needs. From the homepage, you can see what’s open, make calls, visit respective websites, and in some cases request an appointment directly in the app or start a video call.”

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PetDesk Update

“CareCredit, a leading promotional financing solution for pet care, and PetDesk, the leading provider of veterinary client communications software, have partnered to provide the first mobile pet health app with integrated financing options.”

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PetDesk Update

“PetDesk is making its telemedicine technology, live Video Chat powered by Twilio, available to all customers free for three months thanks to Twilio’s Video Boost Program. Video Chat provides flexibility during a time when clients stay at home and clinics accommodate innovative ways to extend access to care.”

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PetDesk Update

PetDesk is advancing its telemedicine technology with the addition of live video chat, launching in beta to existing customers. With video integrated into PetDesk client communication software, veterinarians can allow pet owners to attend appointments from the comfort and safety of their own homes.

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PetDesk Update

“We have been working hard to support our customers through this extremely challenging time. By providing free services that help both pet parents and clinics stay connected, while simplifying ways to meet recommendations from the CDC for limiting contact, we are helping contribute during this unprecedented time.”

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PetDesk Update

“PetDesk has a compelling vision for technology integration in pet health and longevity, aligning perfectly with my own dedication to the well-being of pets and I am thrilled to chair this new Council and join the Board of Directors,” – Dr. Eleanor Green

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BusinessWire

“With more than 1,800 clinics, PetDesk is a trusted bridge between clinics and their clients, making data privacy and security paramount to our success,” said Taylor Cavanah, CEO, PetDesk. “That’s why we were early adopters of the Covetrus Connect Marketplace, and our partnership has proven integral to us delivering on our mission to extend the lives of pets.”

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PetDesk Update

“PetDesk is proud to announce we’ve hit a major milestone: ONE MILLION APP USERS!  Only 1% of apps ever reach one million app downloads, let alone users. We are also incredibly thankful for all who made it possible: our PetDesk customers and app users. Each user brings us closer to our vision of generating 10 million additional years of pet life!”

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BusinessWire

“PetDesk, a San Diego-based pet care communication company, announced they have raised $12 million from Silicon Valley-based firm PeakSpan Capital. PetDesk plans to use this Series B funding to expand from the veterinary industry into the pet grooming industry to drive better health outcomes for companion animals in North America.”

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Android Headlines

“Using PetDesk, you can request an appointment with a vet with ease, as this app represents a network of vets, groomers, and boarders, and lets you communicate with them. The app’s design is also really well done, so navigating it should not be an issue for anyone. PetDesk can be a truly useful app, and it is highly rated by users, so it’s worth trying out if you need something of the sort.”

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PetDesk Update

PetDesk has offered a loyalty program to customers for about one year. Today, we are announcing a new functionality to our loyalty program that will make it easier for veterinary clinics to provide their clients with the ability to provide clients with scheduled specials and promotions within their loyalty programs.

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Xconomy

“Today’s tech industry venerates startups that tally big venture capital rounds and grow aggressively, but Cavanah said PetDesk is determined to expand at a more measured pace. In an interview with Xconomy, he shares why he nearly gave up on finding more outside funding.”

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PetDesk Update

“In addition to checking their PetDesk dashboard, our customers had to check their practice management software to see which appointments had been confirmed for that day. That was before: with the new Direct Confirmations feature, this will no longer be necessary.”

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PetDesk Update

“We’re deeply honored to have made it past the millions of mobile applications that pass through the Apple editorial staff and make the ranks as best of the best. Our engineering team deserves all the props for creating a clean and easy-to-use application that helps pet parents manage their pets’ health.”

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Inc.

“How do you create raving fans within your four walls? It involves establishing (and living daily) a set of core values, celebrating victories small and large, and creating an environment of transparency and trust.”

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Startup Show San Diego

“Shona Fenner & Shawn Brideman from PetDesk stopped by our Wework Startup Week Studio to talk about how to make pet care easier for millennials and the rest of us.”

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PetDesk Update

“Typically, lab results are verbally communicated to the pet parent via a phone call and only shared with the client upon request. But now, veterinarians will be able to be more transparent with their clients and showcase the pet’s lab test results through the PetDesk mobile app.”

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